Troubleshooting

A question stays in the native agent

Understand when an agent question cannot be routed to Mobile Q&A.

Agent Approve can route a question to the iPhone only when the coding agent exposes that question through a supported hook.

Mobile Q&A currently supports the Claude Code question flow. For Claude Code:

  1. Confirm Settings > Notifications > Mobile Q&A is on.
  2. Run npx agentapprove install to refresh the Claude Code hooks.
  3. Start a new Claude Code session and test again.

Other agents can show questions in their own interfaces without firing a hook that Agent Approve can see. Cursor currently does this for AskQuestion in both its IDE and CLI. Answer those questions in Cursor. Cursor staff have acknowledged the missing event as a known hook issue in the Cursor support thread.

This is different from Voice Follow-up, which begins after a supported turn finishes. See Mobile Q&A and plan review for the current support table.

The agent waits after finishing

Release a synchronous Voice Follow-up hook or disable it when it conflicts with the native agent workflow.

Collect a safe support report

Give Support enough context to investigate without sharing credentials or private work.

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