Subscription and account lifecycle
Understand renewal, expiration, connected computers, and account closure.
Apple manages the Agent Approve trial and subscription.
During the free trial
Cancelling auto-renew prevents the subscription from renewing. You can continue using Agent Approve until the trial expiration date shown by Apple.
To review the date or change your renewal choice, open Settings > Apple ID > Subscriptions on your iPhone. You can also open Manage Subscription from Agent Approve.
Cancelling auto-renew does not interrupt an active trial or billing period. Expiration happens on the date Apple shows, not when you turn off renewal. It does not change your Agent Approve account or the integrations on your computers.
When a subscription expires
After access expires, Agent Approve no longer processes approval requests for that account. The hook response tells the agent that the Agent Approve subscription expired or that an active subscription is required.
Renew in the iOS app to continue. If you no longer want to use Agent Approve, follow Manage an installation on each connected computer.
Before closing your account
Apple billing and the Agent Approve account are separate. Cancel the Apple subscription first. Closing the Agent Approve account does not change the subscription managed by Apple.
Your connected computers also have their own Agent Approve installation. Follow Manage an installation on every computer before completing the account closure flow in the iOS app.
If you closed the account first
Changes made in the iOS app do not edit coding-agent configuration files on your computers. An integration left in place may continue trying to reach Agent Approve, then use the offline fallback selected during installation.
Follow the installation-management guide on each connected computer. Token refresh and pairing require an active Agent Approve account.
After account closure, a remaining hook no longer has valid account authorization. It cannot deliver approvals or activity to the closed account and will apply the computer's configured offline fallback. Remove the installation from each computer instead of leaving invalid hooks in place.